Privacy Policy

Information We Collect

We may collect personal and business information that you voluntarily provide when you:

• Submit an enquiry through our website
• Request a quotation
• Contact us by phone or email
• Fill out a contact form
• Send us business-related enquiries
• Request product information or technical support

The information we may collect includes:

• Full Name
• Company Name
• Email Address
• Mobile Number
• Business Address
• City and State
• Product Requirements
• Project Details
• Any additional information you choose to share

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Date and Time of Visit
• Pages Visited
• Time Spent on the Website
• Referral Source
• General Website Usage Information

This information helps us improve website performance and user experience.

How We Use Your Information

We use the information collected to:

• Respond to your enquiries
• Provide product details and quotations
• Understand your business requirements
• Recommend suitable material handling solutions
• Process customer requests
• Improve our products and services
• Improve website performance and user experience
• Respond to customer support requests
• Communicate important business information
• Maintain internal business records
• Comply with applicable legal obligations

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

• Remember user preferences
• Improve website functionality
• Understand visitor behaviour
• Analyse website traffic
• Enhance website performance

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Data Security

We take appropriate administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Although we make every reasonable effort to secure your information, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Information Sharing

We value your trust and do not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary:

• To process your enquiry
• To provide requested services
• With trusted service providers assisting our business operations
• To comply with applicable laws or legal requirements
• To protect our legal rights or prevent fraudulent activities

Any third party working with us is expected to handle your information responsibly and only for authorized business purposes.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their privacy policies before sharing any personal information.

Data Retention

We retain your personal information only for as long as necessary to:

• Respond to your enquiries
• Provide our products and services
• Maintain business records
• Meet legal, accounting, and regulatory obligations

Once the information is no longer required, we take reasonable steps to securely delete or anonymize it.

Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information, where legally permitted
• Withdraw consent for future communications
• Request updates to your information
• Ask questions about how your information is used

To exercise these rights, please contact us using the details below.

Children's Privacy

Our website and services are intended for businesses and individuals involved in industrial and commercial activities. We do not knowingly collect personal information from children under the age of 18.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal requirements.

Any updates will be posted on this page along with the revised effective date. We encourage visitors to review this page periodically.